Returns & Refunds

At FL Private Collection, we are committed to your satisfaction. However, due to the handcrafted nature of our jewelry, we currently do not accept returns or offer refunds.

Here’s why:

• Uniqueness: Each piece is meticulously crafted by hand, ensuring its one-of-a-kind character.
• Quality Assurance: We use high-quality materials and employ skilled artisans to create pieces built to last.
• Hygiene: For hygiene reasons, we cannot accept returned jewelry.

We encourage you to carefully review the product descriptions and dimensions before placing an order. If you have any questions about a specific piece, please don’t hesitate to contact us.

What if my order arrives damaged?

In the unlikely event that your order arrives damaged, please contact us immediately at info@flprivatecollection.gr within 48 hours of receiving your order. We will require photos of the damage and the original packaging for verification purposes.

Once we have verified the damage, we will be happy to offer you a replacement piece (subject to availability) or a store credit for the full value of the damaged item.

Please note: We are not responsible for damage caused by improper wear or care of the jewelry.

We appreciate your understanding.